ArtWatches.com | Museumize.com | Talaria Enterprises

Contact Us:
800-227-9196
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frequently asked questions
  • How can we contact you? A: Please either email us at sales@museumize.com or phone us at 1-800-227-9196 or 909-599-6434 for personal assistance. We LOVE to speak with our customers! We can also be reached via fax at (309) 210-7477.

  • What are your business hours for phone calls? A: Monday-Thursday 9-5 and Friday 9-1 PST..

  • How do I place an order? A: Orders can be placed via secure online shopping cart, fax, phone or US mail.

  • By Secure Online Shopping Cart: Go to the item you would like to purchase on our website and add it to your shopping cart by clicking on the shopping cart at the end of the item's description.

  • By Phone: call (800) 227-9196 or (909) 599-6434 and we will be happy to assist you!

  • Order Confirmation: All orders will be confirmed the day of receipt via email (if email address is included with the order).

  • Sales Tax: Appropriate state sales tax will be added to orders shipped to residents of California.

  • Payment Methods: For domestic orders, we accept VISA, Mastercard, American Express, Discover, Money Order and Personal Checks. For international orders, we accept VISA, Mastercard, American Express and International Money Orders drawn in $US funds.
  • How long will it take to receive my order? A: Most orders leave our warehouse within three to five business days. We like to ship Priority Mail which is two to three days in transit. So you should receive your order in 1-2 weeks after placing your order.

  • How much is shipping within the US? A: It is typically between $6.25 - $12.00 depending on the number of items ordered.

  • Do you ship to destinations outside of the USA? A: Yes, we ship via Express Mail and require a signature for delivery.

  • How much is international shipping (outside of the USA)? A: The shopping cart will calculate the rate based on your country.

  • Do the watches have a warranty? A: Yes, one-year parts and labor.

  • What is your company's return policy? A: Art Watches stands behind its merchandise. All items are returnable within 30 days of the shipping date for a full money back guarantee (excluding shipping charges). If you are not satisfied with an item, you may exchange it or receive a full refund if it is returned in its original condition and packaging. For returning or exchanging an item, please call Museumize at (909) 599-6434 for a Return Authorization Number.quick delivery many choices